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About Style369.com

Launched in September 2010, Style369.com is the new online fashion destination for sizes 14-26. As part of the Arcadia Group (the same retailer that brought you Topshop, Dorothy Perkins and Miss Selfridge), you’re guaranteed security, customer satisfaction plus the latest fashion styles in your size.

Fashion Plus Fit

Dedicated entirely to fashion, Style369.com is an online-only fashion store, devoted to delivering the perfect fit for style-conscious size 14-26 girls. Our extensive range is style-led and ready to wear now; offering you the best-in-fit from high fashion pieces and core wardrobe staples like essential jersey, day and party dresses, denim, new season knitwear, coats and macs, jackets, boots, heels, accessories and lingerie.

Incorporating fresh UK brands and the Evans high-fashion range, Style369.com will bring your wardrobe bang up-to-date with effortless confidence and a flawless fit.

New Fashion Pieces Added Every Week

Our detailed fit guide, accurate product descriptions and expert imagery, means every product is individually catered for, offering you a unique and honest shopping destination. With an enhanced focus on fit as well as fashion, we aim to give you all the size guidance you may require.

From extensive research we understand the ‘fit’ challenges faced whilst shopping and our mission is to provide you with the knowledge to both help face these challenges, and overcome them. So whether you’re shopping for those perfect blue jeans, this season’s hottest trouser style or a stunning occasion dress, we have the style that’s designed with you in mind.

Shop Style369.com to create an outfit with fashion-impact, read our forward-thinking blog, check out our editorial features and follow our social networking outlets for the hottest news.

A Brand You Can Trust

In signature Arcadia Group fashion, Style369.com ensures excellent customer care, flexible delivery options, hassle-free returns, international shipping and the confidence to shop securely at any hour of the day.

Arcadia Group Ltd

With seven of the high street's best-known fashion brands as well as the shopping concept Outfit, each with its own distinctive identity and market segment. Arcadia Group is the UK's largest privately owned clothing retailer with more than 2,500 retail outlets from brands such as Topshop, Dorothy Perkins, Evans, Miss Selfridge, Burtons, BHS and Topman.

For all press enquiries please email us here

Security Promise

At Style369 we promise to provide you with a safe and secure shopping experience. Online transactions you make with us are totally secure.

We guarantee that all the information you supply us with is securely saved. We're also completely committed to respecting your privacy and we won't pass on any of your details to third parties.

Shopping on the Style369.com website is completely safe, but it’s important to protect your computer when you are browsing sites across the internet.

When your purchase a computer, it will often come with an antivirus software installed. If not, there are a number of packages available depending on how you use your computer and what level of protection you’d like. Norton antivirus is one of the most popular packages available and can be downloaded from the Norton website, or a package purchased in your local computer supplies store. Ensure that your software is kept up to date and that you run regular virus checks and allow the software to fix any problems for you as they arise.

 

 

Free UK Delivery & Free Returns. Plus nomindated day delivery from only £5.00.nominated delivery from just £5

Standard UK Delivery

Heavy snow is affecting our delivery operations. There may be delays to UK home deliveries. Some international deliveries could also be affected.

The following areas of the UK are currently affected: Wales, western England, the Midlands, central and southern England, as well as Northern Ireland. These areas may change.

Please note that delivery time for standard orders is currently 2-4 working days. If you would like to receive your order sooner, our nominated day delivery service will get it to you the next working day, if you order before 6pm (GMT) or on any day you choose.

  • We aim to deliver all mainland UK standard orders in the timescales shown in the below table. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 5 working days, please contact our Customer Services department.
  • Standard deliveries to the Northern Ireland and the Highlands and Islands will take longer to arrive. We aim to deliver within 3-5 working days to Northern Ireland and 5-8 working days to the Highlands and Islands. During busy periods, please allow up to 7 working days for delivery to Northern Ireland and 10 working days for delivery to the Highlands and Islands.
  • Please note that we are unable to change a residential address to a business delivery address once the order has been despatched.
  • Please allow an extra working day for standard deliveries. Please note bank holidays will not be available as delivery days for nominated day delivery.
  • A signature is requested (but not required) on delivery.

 

  • If you are not in when our couriers first try to deliver and they cannot find a safe location to leave the package, they will leave a card, take your order back and then attempt to delivery 2 more times on the following working days.
  • Please follow the instructions on the card left by the courier to arrange redelivery.

 


 

          Please allow 5 working days before querying your order.

 

UK Delivery Costs


 

UK Nominated Day Delivery

  • We aim to deliver all mainland UK nominated day orders on the day you specify. Next working day delivery is available for orders placed before 6pm (GMT).
  • Orders placed after 4pm (GMT) on Friday, any time on Saturday and before 2pm Sunday, will be delivered on a Monday.
  • Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive and will not arrive on your nominated day.
  • Nominated day deliveries to BT and AB postcode areas will arrive on the following working day to the day nominated at the checkout.
  • Deliveries to the Highlands and Islands will be delivered within 5 working days after the date nominated at the checkout.
  • All customers who select a nominated day delivery and include their mobile telephone number at the checkout will receive a text message with delivery updates. On the day of delivery, our couriers will also text you to advise an approximate time frame when they will be delivering your order.
  • Nominated delivery is only available in the UK, Northern Ireland and the Scottish Highlands and Islands.

Please note that Nominated Day Delivery for Saturday 19th January is no longer available due to the adverse weather conditions.

 

 

  • Please note that we are unable to change a residential address to a business delivery address once the order has been despatched.
  • Please allow an extra working day for standard deliveries. Please note bank holidays will not be available as delivery days for nominated day delivery.

International Delivery

Heavy snow is affecting our delivery operations. There may be delays to UK home deliveries. Some international deliveries could also be affected.

We currently offer two delivery options: Standard delivery and Tracker and Faster delivery.

Tracked and Faster delivery service for international orders is not only quicker, but you can also track your parcel via an established courier to see exactly where it is on route to your door. We still also offer our standard delivery service. See below for full details on international delivery.

 International Delivery Table

 

 

 

 

Adverse Weather Information

Heavy snow is affecting our delivery operations. There may be delays to UK home deliveries. Some international deliveries could also be affected.

The following areas of the UK are currently affected: Wales, western England, the Midlands, central and southern England, as well as Northern Ireland. These areas may change.

Nominated Day Delivery:

Please note that Nominated Day Delivery for Saturday 19th January is no longer available due to the adverse weather conditions.

UK & Ireland Returns

  • We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt.
  • Refunds will be credited to your original method of payment.
  • In the interests of hygiene we do not offer refunds on pierced jewellery, or underwear or swimwear if the hygiene seal has been removed, unless they are of unsatisfactory quality or unfit for purpose.
  • Please also note that items must be returned with all of the barcode tags intact.


Returning Items By Post

  • When returning any items using the freepost label, please allow 28 days from the day the parcel is posted for your refund to be processed.
  • Log in to your account and select 'Request a return' from the 'My Account’ section of the website.
  • Click the order number containing the items you want to return and follow the 'Create return' link next to the order number. Please select the items you wish to send back to us with a reason for each.
  • Once you click the 'Create Return' button you will be given a unique Returns Authorisation Number. Write this number along with your name and address in the areas provided on the freepost returns label.
  • Peel off the prepaid label that comes with delivery, stick it to the parcel and post it to us so that we receive it within 14 days of delivery.
  • We will email you to let you know once your parcel has been received and your refund has been processed.
  • The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refunds to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from Style369.com.
  • You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our customer services team with your order number, postcode and new card details.
  • You can call Customer Services between 9am and 9pm (GMT/BST) on week days and between 9am and 5.30pm at the weekend (excluding UK bank holidays).


Returning Items By Collect+ (UK Customers Only)

  • You can also return your order via the Collect+ service. Collect+ has parcel drop points in 3800 local convenience stores, open early 'til late and 7 days a week, so you can return items at a time and place that suits you. 
     
  • You can find your nearest local convenience store offering Collect+ services at www.collectplus.co.uk 
     
  • Log in to your account and select 'Request a return' from the 'My Account’ section of the website. 
     
  • Click the order number containing the items you want to return and follow the 'Create return' link next to the order number. Please select the items you wish to send back to us with a reason for each. 
     
  • Once you click the 'Create Return' button you will be given a unique Returns Authorisation Number. Write this number along with your name and address in the areas provided on the freepost returns label. 
     
  • Peel off the prepaid label that comes with delivery, if you no longer have this leaflet, click here to print off a new Collect+ label.
     
  • Take your parcel to any of 3,800 local convenience stores offering Collect+ services. You'll receive proof of postage and a code to track your return online.We will email you to let you know once your parcel has been received and your refund has been processed.
     
  • The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refunds to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from Style369.com.
     
  • You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our customer services team with your order number, postcode and new card details.
     
  • You can call Customer Services between 9am and 9pm (GMT/BST) on week days and between 9am and 5.30pm at the weekend (excluding UK bank holidays). 

Olympic Games - How This May Affect Your Order

During the Olympics and Paralympics there may be a 24-hour delay on processing some London Collect+ and postal returns. Don't forget you can still return items to our stores and if you have any queries, our customer service team will be more than happy to help.

Our normal service will resume after September 11th 2012.

 

International Returns

  • If you change your mind about anything you've ordered, simply return it using the return address label provided within 14 days of receipt and we will refund the cost of the returned items.

 

  • Before you send it, be sure to log in to your account and select 'Request a return' from the 'My Account’ section of the website.

 

  • Click the order number containing the items you want to return and follow the 'Create return' link next to the order number.

 

  • Please select the items you wish to send back to us with a reason for each.

 

  • Once you click the 'Create Return' button you will be given a unique Returns Authorisation Number.

 

  • Write this number along with your name and address in the areas provided on the returns label.

 

  • Peel off the label that comes with the delivery, stick it to the parcel and post it to us so that we receive it within 14 days of delivery.

 

  • Refunds will be credited to your original method of payment.

 

  • In addition to our returns policy, under the Distance Selling Regulations EU customers have seven working days (beginning the day after receipt) to cancel your purchase (unless it is a purchase of financial services, food, drink or other perishable products; DVDs, CDs or software which have been unsealed; magazines; or tailor-made / customised products).

 

  • Order cancellations must be made in writing to Customer Services quoting your order number. In this case, we will provide a full refund but you must return the cancelled items to us.
  • If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

 

  • The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refunds to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from Style369.com.
  • You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our customer services team with your order number, postcode and new card details.


You can call Customer Services between 9am and 9pm (GMT/BST) on week days and between 9am and 5.30pm at the weekend (excluding UK bank holidays).

Size Guide

 

To choose the best fit for you, we recommend you follow the Style369.com size & fit guidelines.

 


Tops

 

Whether it’s a jersey top, a knitwear style, a fitted blouse or a super-cute Tee, these top specific tips should help you find the perfect size.

 

Dresses & Jumpsuits

Make sure all of your dresses and jumpsuits flatters your bust, emphasises a small waist and skims your hips by checking your measurements against our size & fit guide.

 

 

Trousers and Skirts

With a little help from out size & fit guide, sculpt your shape and find the perfect trouser and skirt styles.

 

 

Footwear

There’s nothing worse than a size-too-small pair of shoes! We have a great selection of shoes and boots, some of which are wide-fitting to make sure you find the perfect fit.

 

Payment

We accept American Express, Visa, Visa Debit, Visa Electron, Maestro, MasterCard and Arcadia Group Store
cards.

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the
EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price
of the products ordered plus the delivery charge. You will only be charged once the goods have been despatched to
the delivery address.

The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's
credit or debit card company. Customers outside the United Kingdom will also be liable for any import duty, quotas,
permits, product restrictions and other local requirements. You are advised to check latest applicable local
requirements before placing an order.

Terms & Conditions

 

Welcome to the Style369.com website terms and conditions. Please read through them carefully before placing your order. Simply click on the links to the left to find out more information. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Statement regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Once your order has been confirmed, we will not be able to make any changes.

Delivery Information

We offer UK standard and nominated day delivery plus, international standard delivery options to over 100 countries.
 
UK standard delivery:
 
We aim to deliver all mainland UK standard orders in 3-5 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 7 working days, please contact our Customer Services department.

Standard deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive. We aim to deliver standard orders within 3-5 working days to Northern Ireland and 5-8 working days to the Highlands and Islands and AB postcodes. During busy periods, please allow up to 7 working days for delivery to Northern Ireland and 10 working days for delivery to the Highlands and Islands.
Our couriers typically deliver Monday to Friday, 8am - 7pm. Please note Saturday and Sunday are not classed as working days for standard deliveries. Saturday delivery is available on our nominated day delivery service.

Nominated day delivery:

We aim to deliver all mainland UK nominated day orders on the day you specify. Next working day delivery is avaliable for orders placed before 4pm (GMT). Orders placed after 4pm (GMT) on Friday, any time on Saturday and before 2pm Sunday, will be delivered on a Monday.

Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive and will not arrive on your nominated day. Nominated day deliveries to BT and AB postcode areas will arrive on the following working day to the day nominated at the checkout. Deliveries to the Highlands and Islands will be delivered within 5 working days after the date nominated at the checkout.

All customers who select a nominated day delivery and include their mobile telephone number at the checkout will receive a text message with delivery updates.  On the day of delivery, our couriers will also text you to advise an approximate time frame when they will be delivering your order.

Duty/Customs Charges

Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient.

US customers should note that orders above $200 are subject to additional customs charges. Orders can be placed separately - please note that a delivery charge will be applied to each order.We currently offer two delivery options: nominated day delivery and standard delivery.

Delivery Times

Our couriers typically deliver Monday to Friday, 8am - 7pm. Please note Saturday and Sunday are not classed as working days for standard deliveries. Saturday delivery is available on our nominated day delivery service.

Delivery Address

Please note that we are unable to change a residential address to a business delivery address once the order has been despatched.

Please allow 5 working days before querying your order.

UK Bank Holidays (if applicable)

Please allow an extra working day for standard deliveries.  Please note bank holidays will not be available as delivery days for nominated day delivery.

International Delivery

For all international countries we aim to deliver within 3-7 working days for europe and 5-12 working days for the rest of world following the date your order is placed.

Tracking Your Order

For standard deliveries within the UK

Log onto www.hermes-europe.co.uk and use the tracking number and delivery postcode provided in your despatch email.  Please allow 36 hours from receipt of the email before tracking your order.

For nominated day deliveries within the UK

Log on to www.hdnl.co.uk/tracker and use the tracking number provided in your despatch email or click the link in your despatch email.
Please allow 24 hours from receipt of the email before tracking your order.

For Overseas Delivery

Unfortunately we are unable to offer order tracking at this time, but you can still receive an update using the guidelines below.

Please allow 5 working days before querying your order. We can check your order status and give you an update. Email us with the date your order was placed, your reference number for each order, your full name, billing address and phone number.

Alternatively, you can call Customer Services between 9am and 9pm on week days (excluding UK bank holidays) and between 9am and 5.30pm at the weekend:

UK customers: 0844 488 5050 (calls charged at national rate)
International Customers: +44 844 488 5050  (calls charged at local rate)

Outside these times, please email us.

We offer UK standard and nominated day delivery plus, international standard delivery options to over 100 countries.
 
UK standard delivery:
 
We aim to deliver all mainland UK standard orders in 3-5 working days.

However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 7 working days, please contact our Customer Services department.

Price and Payment Options

We accept American Express, Visa, Visa Debit, Visa Electron, Maestro, MasterCard, Arcadia Group Store cards and PayPal.

If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

Please see www.paypal.com for information on PayPal payments.

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.

The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Customers outside the United Kingdom will also be liable for any customs/import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, therefore you are advised to check the latest applicable local requirements in your country before placing an order.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Credit Reference Agency or Fraud Prevention Scheme, which may keep a record of that information. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy.

Style369.com is working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online

Verified by Visa and MasterCard SecureCode follow the same principles as Chip and Pin, by helping to protect your card against unauthorised use when you shop via the Internet.

If your bank or card issuer is already a part of this scheme, then you might have already noticed the Verified by Visa or MasterCard SecureCode page appear when you last made a purchase with a participating retailer on the Internet.

If your bank is yet to introduce this security measure then the following information will explain how it works and the added protection benefits of registering.
Shop online with added security and peace of mind.
Your personal password is linked to your card only, and not to your computer.

This security scheme will help to prevent unauthorised purchases.

How it works

When you reach the checkout process at Style369.com (or any participating retailer) you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode. Simply sign-up for the service following the online instructions that are linked directly to your card issuer, set up your new personal password once your card issuer has confirmed your identity, and continue shopping.

This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers.

Alternatively you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

Returns

Returns by Post (All Countries)


Style369.com purchases can only be returned by post.

We guarantee to refund any item you are not completely happy with when you return it to us by post in a saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment.

UK and Republic of Ireland Customers
- Log in to your account and select 'Request a return' from the 'My Account’ section of the website. Click the order number containing the items you want to return and follow the 'Create return' link next to the order number. Please select the items you wish to send back to us with a reason for each. Once you click the 'Create Return' button you will be given a unique Returns Authorisation Number. Write this number along with your name and address in the areas provided on the freepost returns label. Peel off the prepaid label that comes with delivery, stick it to the parcel and post it to us so that we receive it within 14 days of delivery. When returning any items using the freepost label, please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed.

Download a returns label here

International Customers - If you change your mind about anything you've ordered, simply return it using the return address label provided within 14 days of receipt and we will refund the cost of the returned items. Before you send it, be sure to log in to your account and select 'Request a return' from the 'My Account’ section of the website. Click the order number containing the items you want to return and follow the 'Create return' link next to the order number.

Please select the items you wish to send back to us with a reason for each. Once you click the 'Create Return' button you will be given a unique Returns Authorisation Number. Write this number along with your name and address in the areas provided on the returns label. Peel off the label that comes with the delivery, stick it to the parcel and post it to us so that we receive it within 14 days of delivery.

Download a returns label here

Returns are sent at your own cost, and we recommend sending by registered delivery so that the parcel can be tracked if it does not reach us. We take no responsibility for parcels that go missing and cannot offer a refund on items that do not reach us.

Refunds will be credited to your original method of payment. In the interests of hygiene we do not offer refunds on pierced jewellery, or underwear or swimwear if the hygiene seal has been removed, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact. International customers will not receive a pre-paid label and are required to return unwanted orders at their own cost.

All Customers (by post) - Please remember to ask the Post Office for your proof of posting certificate and retain it for your reference. Without this we cannot refund any money if we do not receive the returned items. As long as the returns label provided is used then this return is completely free of charge within the mainland United Kingdom and Republic of Ireland.

The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refunds to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from Style369.com. You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our customer services team with your order number, postcode and new card details.
You can call Customer Services between 9am and 9pm (GMT/BST) on week days and between 9am and 5.30pm at the weekend (excluding UK bank holidays):

UK customers: 0844 488 5050 (calls charged at national rate)
International Customers: +44 844 488 5050  (calls charged at local rate)

You can email us by clicking here.

For security reasons, we cannot accept this information via email.

Note

Returns by post cannot be accepted without a valid Returns Authorisation Number. You will be unable to get a Returns Authorisation Code from the web if more than 14 days have passed since you received the items. If you experience any difficulties with the online returns process please email us.

If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for £20.00') you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.

For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.

You can return these items to us using the returns label.

Your rights under the Distance Selling Regulations

In addition to our returns policy, under the Distance Selling Regulations EU customers have seven working days (beginning the day after receipt) to cancel your purchase (unless it is a purchase of financial services, food, drink or other perishable products; DVDs, CDs or software which have been unsealed; magazines; or tailor-made / customised products). Order cancellations must be made in writing to Customer Services quoting your order number. In this case, we will provide a full refund but you must return the cancelled items to us. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

Your UK statutory rights are not affected by our returns policy.

Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices are subject to change without notice. Prices are inclusive of UK or Republic of Ireland VAT (as applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our online store and may offer special discounts from time to time. Some website promotions may not be available to customers in particular jurisdictions.

When you place an order on our website we shall email you an acknowledgement.
Our acceptance of an order does not take place until dispatch of the order, at which point the purchase contract will be made and you will be charged.

Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

         The product ordered being unavailable from stock

         Our inability to obtain authorisation of payment

         The identification of an error within the product information, including price or promotion

         If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. If the item has been dispatched simply use the freepost returns label to return the goods to us for a full refund.

General Terms

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to the Arcadia Group. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Style369.com.

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the Style369.com website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
Copyright © Style369.com 2010

This website is operated by:
Arcadia Group Brands Limited trading as Style369.com

Registered in England

Company No.1016191

Registered Address:

Colegrave House

70 Berners Street

London
W1T 3NL

 

VAT Numbers:VAT Nos: GB169 0943 36, IE 9573421 D

STYLE369 KATE BENJAMIN RETWEET PRIZE DRAW Ts AND Cs

 

1.     By entering the free prize draw (the "Prize Draw") you agree to these terms and conditions.

 

2.     This Prize Draw is only open to residents of UK aged 16 or over, except for employees of the Arcadia Group and Bhs Limited, their families, agencies or anyone else associated with this Prize Draw. 

 

3.     To enter you must re-tweet the specified Tweet from @Style369 before the Prize Draw closes at 11:59pm (GMT) on Thursday 1 March 2012.   Only one entry per person.  Style369 does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry.  Entries must not be sent in through agents or third parties. Late or incomplete entries will not be accepted. Any entries made by a person found to be using multiple Twitter accounts to enter the Prize Draw will be ineligible. Any person found to be sending multiple entries in a single day will be ineligible.

 

4.     There will only be one winner.  The winner will be the first entrant whose re-tweet is drawn at random by no later than 4pm on Friday 5 March 2012.  Style369's decision will be final and no correspondence will be entered into.

 

5.     The winner will receive:

 

  • A Kate Benjamin Tan Leather Satchel Bag (item code 73A05JBRN) (the "Prize").

 

6.     The winner will be notified of how to claim the Prize by private Twitter message no later than 5pm on Friday 5 March 2012.

 

7.     If the winner does not claim the Prize by responding in the correct manner, as specified in the private Twitter message, by 5pm on Monday 19 March 2012, Style369 reserves the right to award the Prize to an alternative winner.

 

8.     The Prize is non transferable, non refundable and non negotiable. There is no cash alternative. Style369 reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.

 

9.     By entering this Prize Draw you agree that your details including your email address/address may be used to keep you informed about Style369 promotions, products and news.  Style369 complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.  We will not share your information with third parties for marketing purposes unless you give us permission to do so.  For further details please see our online Privacy Policy at www.style369.com

 

10.  By entering the Prize Draw the winner agrees to participate in such promotional activity and material as Style369 may require.

 

11.  The winner's details will be available for 1 month after the draw by sending a SAE to Kate Benjamin Retweet Prize Draw, Style369 Ecommerce at the address below.

 

12.  Style369 reserves the right to (i) cancel this Prize Draw, (ii) cancel or refuse any individual's entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants). These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

 

13.  Promoter:  Arcadia Group Brands Limited trading as Style369 registered no. 1016191. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

Contact Us

 

Got a question, query or not happy for whatever reason with Style369.com? Then speak to us...we value your feedback and want you to be happy!
Click here and get in contact now...we're waiting to help!

If your query relates to an order or feedback regarding this site then please email us or call us between 9am and 9pm (GMT/BST), Monday-Friday and 9am and 5:30pm Saturday and Sunday (excluding UK bank holidays):

UK customers: 0844 488 5050 (calls charged at national rate)

 

International Customers: +44 844 488 5050  (calls charged at local rate)

You can email us by clicking here.



*Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras. For security reasons we are unable to deal with Arcadia Store card queries via email.

Fashion Footprint

It’s very important to all of us here at evans that our goods are produced under fair and acceptable conditions. In order to ensure this, all of our suppliers, manufacturers and anyone else who supplies us with goods must comply with the Arcadia Code of Conduct.

This Code asks that our suppliers provide us with goods that have been produced:

- Lawfully, through fair and honest means
- Without exploiting the workers who make them

- In decent working conditions

- Without damaging the environment

This Code of Conduct is based upon the International Labour Organisations codes and conventions, and we aim to make it fair, achievable, and easy to monitor. Our code means our customers can be confident that goods they purchase from evans have been produced under fair, acceptable and ethical conditions.

Click here to read the Arcadia Responsibility Report 2010.

Click here to read the Arcadia Group Code of Conduct.

Click here to read Fashion Footprint Faq's

Our Fashion Footprint programme covers all our social, environmental and community projects - click here to read more